Frequently Asked Questions
If you have a question please browse through our FAQs. If your question is not answered here please contact our shop on +27 (0)73 1300 689 or +27 (0)76 959 2817 during business hours.
We recommend that you book online. We make use of Activitar for our online bookings. Their system is efficient and secure, and they accept all the major Credit Cards. To book or to check availability, select the yellow Book Now button and you will be directed to their website.
Large group bookings and people wanting to book offline, please contact our Information Office on +27 (0)73 130 0689 or email us bookings@untouchedadventures.com
We kit you out with a kayak, paddle, life jacket and lilo and then launch you on a great adventure accompanied by our experienced and friendly guides. The adventure most definitely also includes ample, unforgettable moments.
Children older than 5 years may do the Kayak and Lilo Adventure, while children wanting to do the more challenging Extended Kayak and Lilo trip should be at least 8 years old and confident to swim and climb over rocks.
You need to be able to climb over rocks but the Kayak and Lilo Adventure is easily manageable by non-active people. You do need to be moderately fit to enjoy the Extended Kayak and Lilo trip though.
You going to get wet anyway! And the rain adds splendour to the scenery, therefore with light rain we will continue with the trips. With that said we do monitor the rainfall and also the river and will cancel the trips if there is any safety concerns.
All water-based activities are subject to weather conditions for your safety’s sake. However, if the sea conditions are too unsafe for a group to kayak across the ocean, we are apt to creatively adapt without shipwrecking your experience! The kayak and lilo trip is then transformed into an guided hike over the famous suspension bridge, followed by a kayak and lilo trip up the river that is calm.
You need closed shoes, a towel, sunscreen, a hat and a change of clothes and a water bottle.
Be sure to bring your camera or phone to snap and share some memories – waterproof bags are provided free of charge.
If you’d like to put yourself in our shoes for a day, you can hire aqua booties from us.
Absolutely! Wetsuits are for rent and they do come in all sizes. Alternatively bring warm clothes with that can be stored in a drybag that we provide. You will only be inside the water when you do the jump or opt for a swim otherwise you will be on top of a kayak or on top of a lilo.
Nope (although we believe kayaking is a crucial life skill!). No previous experience is needed – we’ll gladly help newbies to find their sea legs. The minimum age for this adventure is 5 (when accompanied by an adult). Note that the maximum weight capacity for a kayak is 190 kg (for 2 persons), so you might want to check the scales beforehand if you’ve been on holiday for a while! The ability to swim when going out to sea is obviously always ideal.
All snorkel gear is available for hire at an hourly rate. Guided snorkelling trips are subject to availability of the dive master – so book ahead!
Our prices do not include park fees. Please be prepared to pay fees to enter the Tsitsikamma National Park.